The Illusion Channel

View Leadership Differently

The Ideal Idea/The Illusion Channel

Employees don't engage with your philosophies. Employees engage with your ideas. Want better engagement? Have better ideas. It really is that simple! Tune in Every Friday on LinkedIn Live to view leadership like you've never seen before Send me a DM to learn more about ideas, efficiency, and engagement! #leadership #management #innovation #tech #retail

Prepare For Impact

You must be better than your competition. You must be better than your peers

Policy Procedure & the Failure of Empowerment

Empower your employees to help the customer before the customer gets angry and you will create a new level of customer service.

What's Your Secret

Do not accept the status quo. Create the status quo

Case To Face

Just because the process hasn't been improved doesn't mean the process can't be improved.

Lead By Idea

You must be better than the old process if you want your employees to engage with the new process

A Dime For Your Time

Millions in Savings exclusively from The Illusion Channel

Welcome Back

All you need to do is give your customers a reason

Right There

Merchandising should be like Art, not Uncle Art!

All Kinds of Food Poisoning

Every customer touch point can cause Food Poisoning. Your job as a leader is to avoid giving customers food poisoning at all costs, not at every opportunity you get

All You Need

The only thing you need to practice The Illusion of Competence is your perception

That's it

Surely Not Me

Companies foster The Illusion of Competence with customers all the time. Surely, they wouldn't do the same to employees, would they

See Leadership Differently

See The Results

I have worked for some of the most respective names in retail.

Target, Ross Stores, Famous Footwear, and Lenscrafters.

My diverse background allows me to see opportunities others miss, allowing me to secure the following results

Famous Footwear Store/ Highest sales to plan in district 2002, 2003, 2004, and 2005

Visionworks Store/ Highest sales to plan in company August 2011

Eyemart Express Store/Best Year Ever

2013, 2014, 2016

MyEyeDr Store/Best year ever 2018, 2019

The problems I fix at one store exist at all stores. Greater engagement means stronger results

Apply the principles of The Illusion of Competence at scale and you will secure double digit growth.

That's not a promise. That's The Illusion of Competence!

The Illusion Channel View Leadership Differently

View Leadership Differently

The Ideal Idea/The Illusion Channel

Prepare For Impact

Policy Procedure & the Failure of Empowerment

What's Your Secret

Case To Face

Next

A Dime For Your Time

Welcome Back

Right There

All Kinds of Food Poisoning

All You Need

Surely Not Me

See Leadership Differently

See The Results

The Illusion Blog

Photo Gallery

Privacy Policy

The Illusion Channel View Leadership Differently

View Leadership Differently

The Ideal Idea/The Illusion Channel

Prepare For Impact

Policy Procedure & the Failure of Empowerment

What's Your Secret

Case To Face

Next

A Dime For Your Time

Welcome Back

Right There

All Kinds of Food Poisoning

All You Need

Surely Not Me

See Leadership Differently

See The Results

The Illusion Blog

Photo Gallery

Where in the world is The Illusion of Competence

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